Richard just sent me this ,it made me laugh,
Subject: Letter to B+Q customer services
Dear Sir/Madam
My congratulations to you on getting a yacht to leave the UK on 28th
November 2004, sail 27,354 miles around the world and arrive back 72
days later.
Could you please let me know when the kitchen I ordered 96 days ago will
be arriving from your warehouse 13 miles away?
Yours sincerely,
John Roberts